Contact Us
Got a question about something you read on xvtelink.com, spotted an outdated detail, or want to flag a change at one of the sweepstakes casinos we cover? This page explains how to reach us and what we can (and can't) help with.
How to reach us
The quickest way to contact the Sweepstakes Casinos team is by email at [email protected]. We read every message and typically reply within a couple of business days. When you write in, it helps to include:
- The name of the operator or page you're asking about
- What state you're in, if your question relates to eligibility or availability
- Any screenshots or links relevant to your query
What we can help with
We're an independent site that researches and compares sweepstakes and social casinos — platforms that use a dual-currency sweepstakes model (Gold Coins for free play, Sweepstakes Coins that may be redeemable for prizes) rather than traditional real-money wagering. You can contact us about:
- Corrections or updates to information about the operators we list, such as Crown Coins, SplashCoins, Casino.Click, or others featured on the site
- Feedback on our editorial ratings and how we describe welcome offers
- Suggestions for operators or topics we haven't covered yet
- General questions about how sweepstakes casinos work, including the no-purchase-necessary model
What we can't help with
We don't operate any of the casinos featured on this site, so we're not able to assist with account issues, deposits, redemptions, identity verification, or customer support tickets tied to a specific platform. If you've signed up with an operator such as McLuck, Lucky.me, Spinblitz, or any other site we mention, you'll need to contact that operator directly through the support channels listed in their own terms and conditions.
Similarly, we're not able to give legal advice about whether a particular sweepstakes casino is permitted in your state. Laws and operator eligibility lists change, sometimes without much notice, so for anything eligibility-related, check the operator's current terms or your state's official guidance. Our Responsible Gambling page has more on staying within safe limits, and our Terms and Conditions page covers how we use and present information on this site.
Why we ask for detail
Because sweepstakes casino rules, redemption thresholds, and state availability shift fairly often, specific details — dates, screenshots, the exact wording you saw — help us verify a claim faster and correct anything that's out of date. If you're reporting something about an editorial rating or an offer described on our comparison pages, telling us exactly where you saw it saves a back-and-forth.
More about this site
If you'd like background on how Sweepstakes Casinos approaches its reviews and who's behind the site, visit our About Us page. It's a good starting point before reaching out with questions about our editorial process.